SW Apartments by Pinnacle Property Management is a reputable brand that offers quality living spaces in the southwest region. With a commitment to providing exceptional customer service and well-maintained properties, SW Apartments aims to exceed the expectations of its residents. The brand prides itself on offering a range of amenities, including swimming pools, modern facilities, and a dedicated team that is always ready to assist residents. The focus is on creating a comfortable and convenient living experience for individuals and families alike. By upholding high standards and ensuring tenant satisfaction, SW Apartments has gained a positive reputation within the industry. With a strong emphasis on professionalism and integrity, the brand continues to attract tenants who value top-notch living environments.
Reviews
Absolutely seamless experience renting with this property. We are incredibly pleased with our new apartment. Ebony was outstanding, she was on top of my our concerns and very communicable about their requirements and checked in often to ensure i was confident and happy. My apartment is beautiful, nice appliances included and you can’t go wrong with an in unit washer and dryer. The gym here is also great, has just about anything you could want. Thank you Ebony you were respectful, communicable, outstanding you definitely know what customer services is about
First with what is good.
Great location and as you look at the entrance it nice and clean. The offices where those that work for management are located—it depends who you get. Most of the time they are pleasant and quick to assist. Other times, it’s as if you have interrupted them and an attitude.
The pool and area is nice and looks clean. They have music on and makes you think you are at a resort. TV, the chairs and all is good.
The apartment, when you walk in it all appears well. But as you live in the units you will see that it is refurbished and things do not function as they should for the rent they are asking.
In addition, they don’t clean up the outside areas as they should, or just happen to miss the apartments/units in the back.
Maintenance is quick but you have to call them over and over for the same issue that the first person did not do correctly. This seems to be the norm. The hot water you have to let the water run and run, so you waste water for the hot water to get going.
We just moved to this beautiful apartment and we love it! SW are the absolute best at what they do! Landscape and the whole property is clean. Everything was intact. Office staff were great and friendly. Maria have been so helpful throughout the entire process from the start of our application until the point of move in. I also wanted to express my complete satisfaction with the maintenance request that was completed in our apartment. All maintenance request are resolved quickly and efficiently! Thank you and we really appreciate it! Highly recommend SW apartments for their exceptional service and wonderful staff!
The leasing agent was really nice, she gave me a tour and the property was well kept. I’m still weighing my options but, if you need to connect with someone call Ebony in the office. …
Let me just say, Ebony was amazing. She walked me through many apartments an actually cared for my wants and needs. She was super friendly, professional, and down to earth. She really knows what customer service is all about. I’m very thankful for her and I would recommend her to anyone looking for an apartment here at the SW Apartments things didn’t go as planned but I will be reapplying once I fix my end.
Since day 1 and until we moved in, the leasing management specifically Maria Franiants assisted us all throughout the process smoothly in a professional way, very kind and accommodating. And a big kudos to the maintenance team for taking …
My review is about the Property Manager I met named Ebony. Ebony was fantastic! She was very personable, did a great job of showing me the complex, apartments and constantly answering my questions about prices, sq footage and everything …
No Loyalty at this apartment complex.
Doesn't matter if you've been a good tenant for 1 year or 10. They'll serve you …
Location
6355 S Durango Dr, Las Vegas, NV 89113, United States
Hours
-
Monday
09:00 AM - 06:00 PM
-
Tuesday
09:00 AM - 06:00 PM
-
Wednesday
09:00 AM - 06:00 PM
-
Thursday
09:00 AM - 06:00 PM
-
Friday
09:00 AM - 06:00 PM
-
Saturday
08:00 AM - 06:00 PM
-
Sunday
09:00 AM - 06:00 PM
Liked by Others
Triumph Property Management Corp.
8 reviews
2500 N Buffalo Dr Suite 100, Las Vegas, NV 89128, United States
Reflections At The Lakes Apartments
8 reviews
2601 S Grand Canyon Dr, Las Vegas, NV 89117, United States
Avalon Realty And Oaktree Management, Inc.
16 reviews
525 S 9th St, Las Vegas, NV 89101, United States